Maintenance Module Overview
Whether you are an experienced CMMS (Computerised Maintenance Management System) user or a company moving from a paper or spreadsheet based maintenance system, Shire's FrontLine Maintenance Management Module is well worth taking the time to explore.

We have put this guide together to allow you to get on with evaluating the system quickly - rather than having to learn the basic system functions and navigation from typical computer system “help files”.

Click on the desired icon to learn more

Clients Sites Assets Tasks Inspection & Test Scheduling Events PM Planner Work Requests Work Control (Help Desk): Personnel Suppliers Code Tables Reports
Frontline Maintenance Module toolbar icons
Above we see the main FrontLine Maintenance module tool bar. The number of buttons can be reduced depending on how much of the system you wish to implement.
Clients: This is an optional level in the system and allows users such as Contractors to group together a collection of Sites under a single Client. The system will also allow you to create multiple Clients. Against each client you can hold key information. (See Fig. 1)

clients
fig.1

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Sites: It is essential to create at least one site under which you record your assets. The system will allow you to create multiple Sites and link them to Clients (if required). Like ‘Clients', you can hold key information such as address, telephone number, contact and service details (optional).
(See Fig. 2)

clients
fig.2

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Asset: Assets are at the centre of the FrontLine Maintenance system and are key to all the activities you wish to carry out. Anything you plan, schedule, record or create will relate directly to a unique asset record. From the asset register you will be able to view and set planned work, look at job history, documents and other details etc. The Asset detail screen holds the key information on the assets within each site. This screen can be customised to reduce or increase the number of visible fields or to change the field labels. Through the “Documents” tab you can set up links to other electronic files (databases, Word documents, spreadsheets, CAD drawings, digital photos, scanned documents etc). (See Fig. 3)

clients
fig.3

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Tasks: Under this section a “library” of planned and frequently done tasks is created. Against each task the details such as; Description, job notes, readings/condition monitoring, trade, number of men, permits etc can be stored. This information is transferred through to the work orders/job sheets generated by the system. Again, through the “Documents” tab you can set up links from the task to other electronic files (databases, Word documents, spreadsheets, CAD drawings, digital photos, scanned documents etc). (See Fig. 4)

clients
fig.4

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Inspection & Test Scheduling: Within this area, you can schedule items such as safety checks, instrument calibration, ladder inspections, lifting gear inspections, fire extinguishers etc. (See Fig. 5)

clients
fig.5

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Events: This is the “history pot”. An event is created automatically when a Work Order is signed off as complete or one can be created, ad-hoc (without a full work order being raised).

Events are the basis for most of the reports generated by the system. Within this section the details of each event (stored in date & time order) can be opened and viewed on the screen or through the reporting section printed to hard copy. (See Fig. 6)

clients
fig.6

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PM Planner: The planner shows the status of all assets that have scheduled tasks and calendar reminders allotted (over a "rolling" 2 year period).

From this screen you can view the progress of a planned task, reschedule it, release work to the maintenance staff/contractors and even close completed jobs/work orders. (See Fig. 7)

clients
fig.7

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Work Requests: This form allows a quick and simple entry of "Work Requests" into the system. The quality of the data received can be improved by using the selectable mandatory field entry - shaded blue. As an added measure of control, work requests will need to be authorised before they become active work orders. The “Work Request” screen can be shared out over a network and used to replace and automate an existing job request docket system. (See Fig. 8)

clients
fig.8

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Work Control (Help Desk): This section shows details of all jobs within the system (PM work orders, corrective work orders and work requests – both open and closed). There is a comprehensive search and select menu, allowing you to locate particular jobs easily. Detailed information is shown for existing jobs and you can create new work orders, authorise work orders, assign and prioritise the work for team members or contractors and sign off completed jobs.
(See Fig. 9)

clients
fig.9

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Personnel: The personnel section holds a comprehensive record of people who may either request work to be done or actually carry out the work (contractors or maintenance staff members). For the latter, you may wish to assign them to a team and include their trade and rate of pay (for job costing). Through the “documents” tab, you can attach training records and accreditation by setting up links to other electronic files (databases, Word documents, spreadsheets, CAD drawings, digital photos, scanned documents etc). (See Fig. 10)

clients
fig.10

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Suppliers: TThe Suppliers section keeps a record of those people who provide equipment, spare parts and services to your business. The screen holds full contact details - names, addresses, phone numbers etc. Again, through the “Documents” tab you can set up links from the task to other electronic files (databases, Word documents, spreadsheets, CAD drawings, digital photos, scanned documents etc and files and even link to their web site). (See Fig. 11)

clients
fig.11

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Code Tables: The Code Tables hold lists of YOUR predefined values for many of the "look-up" fields seen in the various sections of the system. By loading these tables as part of the initial set-up process, you will save time and also improve the quality and integrity of your data by ensuring a consistent approach – this is especially important when you come to analyse the data through reports. (See Fig. 12)

clients
fig.12

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Reports: The 90+ standard reports are held in 10 specific groups, within this section. Each report has its own selection and sort criteria screen.

In addition to the standard reports, the end user has an option to create their own variations adding things such as barcodes, logos, pictures etc to both work orders and standard report formats

To download a printable (pdf) version click here

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